Very occasionally Photoshop can really start acting strange, and if none of the troubleshooting tips on this site have helped you sometimes the only cure for a problem in Photoshop is to trash the preference files. Yea, you can go digging around your system for them, but there is a quicker way!
Photoshop opens, writes and saves to these files a-lot, and sometimes they can become corrupted. Why - I can’t tell you, but I know this little trick has solved all manner of problems when nothing else seems to work!
Obviously, this is a last resort option, as it will have to re-set up all preferences again, which takes a-lot less time than scratching your head and restarting your computer, just in-case it works this time!!
You delete the Photoshop preference files by holding down the Apple, Shift and Option keys when you start Photoshop.
So if I were to use Photoshop on a PC, which three keys would I hold at startup to delete the preference files? Ctrl + Shift + Alt? or WinKey + Shift + Alt?
I’m no PC user I’m afraid Jo, but I’m guessing that it would be Ctrl+Shift+Alt
I have been thinking for a while on how to best implement both Mac and PC shortcuts on this site. I want it to be as easy as possible for me as I will need to update the whole site! I am working on a couple of solutions in-between work and will probably incorporate this functionality into the new version of this site which I am working on. Don’t hold your breath though - it may be a few months yet!
Thanks thanks so much !!
I moved my scratch disc and I wasn’t able to start the photoshop I was near to reinstall it- but by delete the preference files it start again !!!
thanks!!!